China Digital Arrival Card (CDAC): Travel China Service Pro-Partner Guide

China Digital Arrival Card

As China's travel infrastructure continues to evolve into a fully integrated digital ecosystem, one major shift is already transforming the arrival experience—the transition from the traditional paper “Blue Card” to the China Digital Arrival Card (CDAC).

At TravelChinaService (TCS), we work on the ground across every major gateway in China. For travel agents and professional partners, understanding the CDAC is no longer optional—it is a critical operational detail that directly impacts client experience upon arrival.

At key entry hubs such as Beijing Capital International Airport and Beijing Daxing International Airport, properly prepared travelers consistently move faster, experience less stress, and begin their journey on a positive note.

This guide reflects our on-the-ground expertise—helping you advise clients with precision, prevent avoidable delays, and deliver a seamless China arrival experience.

What is the China Digital Arrival Card (CDAC)?

The China Digital Arrival Card (CDAC) is an official electronic entry declaration system introduced by the National Immigration Administration.

China Digital Arrival Card (CDAC)

The China Digital Arrival Card (CDAC)

It allows international travelers to submit their arrival information digitally before landing, replacing the need to complete paper forms during the flight or at immigration counters.

Once submitted, the system generates a unique QR code, which is scanned by immigration officers upon entry.

Why This Matters for Travel Agents

From a ground-handling perspective, the CDAC is one of the first operational checkpoints that defines a client's experience in China.

Key Advantages

• Faster Processing

Pre-submitted QR codes allow access to dedicated e-lanes or smart entry channels in major airports

• Reduced Errors

Built-in OCR (Optical Character Recognition) extracts passport data, minimizing manual mistakes

• Pre-Arrival Control

Forms can be completed up to 72 hours before arrival, giving agents time to verify accuracy

TCS Operational Insight

In our experience, most arrival issues are not caused by immigration complexity—but by lack of preparation.

The CDAC has effectively become an “arrival experience filter”:

  • Well-prepared clients 👉 smooth, efficient entry

  • Unprepared clients 👉 confusion, delays, and immediate dissatisfaction

How Travel China Service Advises Clients to Complete CDAC

The CDAC is 100% free and must only be completed through official government channels.

Official Access Points

• Web Portal:

National Immigration Administration (NIA) Portal

• Mobile App: NIA 12367

• Mini-Programs within: WeChat / Alipay

TCS Advisory:

We strongly recommend avoiding third-party “processing services,” as they are unnecessary and may create confusion or additional cost.

Step-by-Step CDAC Submission Process

1. Identity Verification

Clients upload a clear image of their passport data page.

Upload a photo of passport page

Upload a photo of passport page

The system will automatically populate:

• Full name

• Date of birth

• Passport number

Always manually verify accuracy—especially the common “O” vs “0” issue.

Basic Information Filling

Basic Information Filling

Basic Information Filling

Basic Information Filling

2. Travel Logistics

Clients must enter:

• Flight number (e.g., CA988)

• Arrival port (e.g., Beijing, Shanghai, Guangzhou)

• Arrival date

Travel Information Filling

Travel Information Filling

3. Visa or Entry Status

Clients must select the correct entry category:

• Visa holders

• 30-Day Visa-Free Entry (where applicable)

• 240-Hour Transit Visa-Free Entry

Misclassification here is one of the most common causes of delays.

4. Accommodation Details (Mandatory)

A complete and verifiable first-night address is required.

TCS Best Practice:

Provide your clients with confirmed hotel details in advance to ensure accuracy.

5. Submit & QR Code Generation

Once submitted:

• A QR code is generated instantly

Clients should:

• Screenshot the QR code

• Save it offline

• Carry a printed backup copy

Take a screenshot of the QR code

Take a screenshot of the QR code

Who Does NOT Need to Submit a CDAC?

Based on current policy, the following travelers are generally exempt:

• Holders of Chinese Foreign Permanent Resident ID Cards

• Individuals with Mainland Travel Permits for Hong Kong and Macao residents

• Travelers under group visa arrangements or group visa-free policies

• Transit passengers remaining within the airport for less than 24 hours

Common Mistakes We See on the Ground (And How to Prevent Them)

1. OCR Errors (O vs 0)

  • Issue: Passport numbers misread

  • Solution: Manual verification before submission

2. No Offline QR Code

  • Issue: Airport Wi-Fi instability

  • Solution: Save locally + print backup

3. Incorrect Entry Type

  • Issue: Wrong visa category selected

  • Solution: Agent pre-verification is essential

4. Re-Entry Misunderstanding

  • Issue: Clients assume one submission covers multiple entries

Reality:

The CDAC is valid for single entry only.

If clients travel to Hong Kong or Macao and return:

• A new CDAC must be submitted

Why This Matters for Your Agency

In today's China travel environment, success is defined not just by itinerary design—but by execution precision.

A poorly managed arrival:

• Creates immediate stress

• Impacts client perception

• Increases on-ground support pressure

A well-managed arrival:

• Builds confidence

• Enhances overall trip satisfaction

• Reinforces your professional credibility

China Digital Arrival Card (CDAC) – FAQs for Travel Agents

The CDAC is China’s official digital arrival form that replaces paper “Blue Cards.” For agencies, mastering CDAC submission ensures clients experience smooth, fast, and accurate entry, which directly affects your operational efficiency and reputation.

Pre-submitted QR codes allow access to dedicated e-lanes at major airports, reducing wait times and minimizing human error. Well-prepared clients begin their journey positively, while unprepared ones can face delays, frustration, and extra support needs.

Forms can be submitted up to 72 hours before arrival, giving agents time to verify information and correct errors, ensuring compliance and reducing on-ground issues.

No. Third-party services are unnecessary and may introduce errors or additional costs. All submissions should go through official government channels: Web portal, NIA 12367 app, or WeChat/Alipay mini-programs.

Clients associate smooth arrivals with professional service. By ensuring correct CDAC submission, agencies demonstrate operational reliability, attention to detail, and proactive client care.

Yes. Mistakes can result in delays, additional inspections, or denied entry. Agencies that pre-verify information minimize risk and protect their professional reputation.

Ready to Do Better in China?

As a premier China Tour Operator, TravelChinaService delivers a full range land tour service across China with a strict commitment to consistent service and operational transparency.

MAKE AN INQUIRY
TOP